The following links provide free business articles, tips and resources for business analysis, performance management, and business reporting:

MARKETING &  SALES MANAGEMENT

Simple and Actionable Data Mining and Customer Segmentation with RFM

RFM is a simple to use and powerful data mining and customer segmentation methodology used in RFM for Excel - Data Mining and Customer Segmentation Software for Microsoft Excel...

Marketing Performance Metrics

A more significant amount of marketing manager concentration should be placed on a marketing organization’s efficiency and efficacy as a whole.  Among the specific marketing performance metrics categories are those which involve the contribution the marketing has on the customer acquisition rate, the performance share, the rate of adoption of new products and services, the average value of each order...

BCG Matrix Analysis

Tips on using the BCG Matrix. BCG Matrix also known as Growth - Share Matrix is a strategic tool for portfolio planning and analysis...

GE Matrix Analysis

Tips on using the GE Matrix. GE Matrix expands on the BCG Matrix by considering additional factors...

RFM Analysis

Tips on performing RFM Analysis. RFM (Recency, Frequency, Monetary) Analysis is a simple database marketing approach...

Ansoff Matrix

Tips on using the Ansoff Matrix. Simple tool for Business Growth Planning and Developing Products and Markets...

Sales Pipeline for Excel

Simplify your sales funnel and focus on your sales management...

Marketing Plan

Tips on developing your marketing plan. This article reviews the things you need to consider for your marketing plan...

Customer Segmentation

Tips on performing customer segmentation. How to divide your customer base into important customer segments...

Customer Retention

Tips on customer retention. Build your retention strategy and keep your profitable customers...

Product Life Cycle

Tips on understanding your product life cycle and developing appropriate growth strategy...

Measure Customer Profitability

Robert S. Kaplan explains how to use the balanced scorecard to measure customer profitability...

PERFORMANCE MANAGEMENT

Financial Statements Analysis with Financial Ratios

What are the key financial ratios for your business, do you know your industry financial ratios, benchmarks and standards, how to identify and measure your most important financial ratios without wasting time...

Call Center Metrics

The Most Important Call Center Metrics and Call Center KPI: Though the average call center manager will monitor over 25 call center KPI, this will usually only manage to generate a great deal more work for that individual, and will not lead to much in terms of improved performance and productivity for the department. The most successful world-class departments rely on only the five most important call center KPI, which are...

Getting to Know Management by Objectives (MBO)

Management by Objectives (MBO) is a form of goal definition within a business that allows the management and the rest of the employees to understand and agree on the same outcomes that need to be achieved by that business...

Business Performance Management

The nature of performance management can make it difficult to define as a specific activity, as it requires several different types of efforts and measures in order to practice it properly. Overall, it is a process that consists of the following in order to achieve a specific goal...

Activity Based Costing - ABC

Developing ABC Costing System and ABC Application for Excel. Tips on Activity Based Costing and Activity Based Management...

Chart Maker

MR Dashboard Chart Maker Software allows you to create Visual representation of your Excel Data (Charts, Maps and Gauges / Speedometers) and automatically with a click of a button create html pages to use them online and offline... 

Performance Management

Tips on developing effective performance management system...

Performance Metrics Development

Tips on performance metrics development. Simple approach from raw data to useful information...

Balanced Scorecard Reporting

All you need to know about the balanced scorecard and strategy maps development...

Business Chart

Business chart types and tips on when and how to use them for your business reporting...

Metrics

What is a metric? Define your business objectives and metrics...

Six Sigma

What is six sigma, approaches, methods and benefits for organizations...

Pareto Analysis

Pareto Principle also known as 80/20 rule can help you improve your strategic focus...

Break-Even Analysis

What are your business limits? Break-Even Analysis overview and applications...

Business Dashboard

What is a business dashboard and how business dashboards can help your overall business intelligence?

Keep Score: Financial Dashboard Reports for Small Businesses

How small businesses can use dashboard reporting to improve their business insight?

Mapping Your Board's Effectiveness

Improving board effectiveness by using balanced scorecard and strategy maps...

HR  MANAGEMENT

HR Management Software

Human Resources Management Software, Templates, Scorecards, Metrics, Dashboards, Tools and more... How to manage the everyday HR challenges and issues with the easy-to-use and professional HR Management Toolbox...

HR Metrics

Sample HR metrics and examples to help you with your HR reporting...

HR Productivity

Simple tips for improving your HR productivity...

Employee Performance Appraisal

Improving your employee performance appraisal by using tools to continuously track employee performances throughout the year...

Rewards System and Measurement

Developing employee performance measurement and employee reward system...

Employee Retention

The expense and risk of employee turnover require good employee retention strategies...

Employee Accountability

Employee accountability is key for any performance management system...

Recruiting

Tips and ideas on recruiting. Developing strategic recruiting plan...

Communication

Effective communication with your employees, tips and ideas to improve your communication...

Management Succession Plan

Developing management succession plan - tips and ideas to help you build successful plan...

Employee Attendance

Managing employee attendance - issues and management strategies...