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Just
like any business intelligence system business
dashboards help decision makers make informed and better
decisions. The idea of the business dashboard is
presenting the business information in a way which is
easy to understand and information is updated based on
the business reporting needs which might be real time or
at some defined period such as daily, weekly or monthly.
Business Dashboards use technology to integrate data,
systems and knowledge into an effective report. This
offers opportunities for decision makers for improvement
in their financial, operational and overall strategic
organizational performance.
Traditionally business reporting in organizations has
been organized through the use of data warehousing
approaches with the purpose of managing multiple sources
of data. The business dashboard reporting approach,
which started in the eighties, brought to the table more
sophisticated way of reporting and analysis through
better data management and visualization. Today, as the
business is become more competitive and time to make
decisions should be fast the need for business
dashboards in organization has been increased
dramatically. The reporting time frequency is going from
monthly to real time and organizations with better
information will be able to manage their business better
then competitors. Especially for organization where
operational decisions have to be made fast and accurate
business dashboards can bring competitive advantage.
Effective Business Dashboard will present both intern
organizational information and external market
information in a way the information supports decision
making which is further linked to the overall
organizational mission and strategy. The dashboard
reporting should be a continuous business analysis and
reporting process which should be supported by
appropriate training.
Developing an Effective Business Dashboard requires a
thorough business analysis, needs assessment and
building business intelligence strategy. The creation of
the business intelligence strategy should be with an
approach of creating a competitive advantage through
effective business analysis and reporting. The next step
is finding the trade off between time required for
developing the business reporting, the cost and the
impact on the organizational bottomline. Major issues to
be considered are the purpose of the system, the
potential users, time to develop the system, technical
requirements and what part of the system should be
outsourced and what are the activities which are going
to be performed in house. What are the right metrics to
be measured with the business dashboard. Ideally the
metrics should support managerial decisions towards
achieving your business plan. If your organization has a
formal business plan take a look at the executive
summary and ask the question how our metrics support the
overall strategy and what other metrics are we supposed
to measure to support the overall business strategy.

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