FREQUENTLY USED HR METRICS

Turnover

The rate of employees living the organization and being replaced by new employees.

Turnover = Number of employees who left the organization / Total headcount.

Cost of Turnover

Cost associated with loosing current employees and replacing them with new employees. Example: Cost of hiring, Cost of training, Cost of Overtime.

Involuntary Turnover (Termination Rate)

The rate of terminating employees due to poor performance.

Involuntary Turnover = Number of terminated employees / Total headcount.

Voluntary Turnover

The rate of employees leaving the organization based on their own decision. 

Hiring Cycle

Number of days from employee leaving the position to new employee starting to work in the position.  

Cost of Employee Training

Total training cost divided by total headcount.

Safety

Number of accidents per period.

Lost Time

Number of days lost per period due to absenteeism, accidents, sick days, etc. divided by total working days.

Average Length of Employment

Average number of years employees stay with the organization. 

Employee Demographics

Diversity of education, age, gender, etc. Example, percent of employees with advanced degrees.

Technology Usage

Example: Percent of employees who use the intranet.

Absenteeism

The rate of employee absenteeism is generally calculated:  number of lost days / total working days.  

Employee Satisfaction

The level of overall employee satisfaction.

Example: percent of employees with at least average level of satisfaction; percent of dissatisfied employees.   

Cost of Benefits

The total cost of benefits divided by total headcount.

Employee Motivation

The level of employee motivation. 

Example: percent of employees who are challenged to continuously improve and advance in their career.